Frequently Asked Questions

What is the Health, Safety and Environment test?

All applicants that require a CSCS card will need to take the Health, Safety and Environment test. The exam is compiled of multiple choice questions relating to Health and Safety within the construction industry and is usually taken on a touch screen. 

Is there any funding available to help with the costs of taking the test?

Contact your local JobCentre Plus. They will advice you on any financial assistance that may be available to you. 

Where is my nearest test centre?

There are test centres situated throughout the UK. View our test centres page to find the nearest one to you. 

Is the CITB test difficult?

The test has been designed to cover questions that are connected to your job on site. Knowledge of specific health and safety procedures will be required. We always recommend using revision aids to familiarise yourself with the types of questions that may be asked, before you sit the exam. 

What if I fail the test?

If you do not pass the Health, Safety and Environment test, don’t worry, there is always an opportunity to sit the test again. However, you must allow 24 hours to elapse after taking your test before you can be permitted to rebook

What identification should I take with me?

Your name must exactly match the identification document that is presented at the test centre or you will not be able to take your exam.

You are required to bring one form of identification listed below bearing a photograph and signature:

•        An original signed passport (no more than 6-months out of date).

•        An original signed UK Photo Driving Licence (no more than 6-months out of date).

If you do not have one of these you will need two items of valid ID (no more than 6 months out of date), one from List A and one from List B below:


  1. Non UK Driving Licence
  2. Passport without signature
  3. Work ID Card
  4. EU Country ID Card
  5. CITB Scheme Card
  6. Student ID Card
  7. Citizen Card
  8. British Armed Forces Card
  9. Proof of Age Card
  10. Young Scots Card             


  1. Credit Card
  2. Debit Card
  3. Paper Driving Licence
  4. UK Travel Document
  5. Inland Revenue Card
  6. National Insurance Card / HMRC letter
  7. B79 Notification of Discharge Letter
  8. Bank Statement
  9. Building Society Passbook
  10. Cheque Guarantee Card

Photocopies of ID will not be accepted.  If you do not bring suitable ID, you will not be allowed to take the test.

If you are unable to satisfy the above identification requirements, you will require an ID Waiver form.  Therefore, please contact us immediately on and title your subject heading as "ID Waiver Form Required".

How do I order my CSCS card?

We do not provide CSCS cards, however once you have passed your CITB test through us, you are eligable to apply for your CSCS card. Please contact us at for more information.

Can I reschedule my test?

If you have more than 4 working days before your test, you can reschedule free of charge.  Please contact us at to arrange this.

If you have less than 4 working days before your test, you cannot reschedule or cancel your test and must rebook at an additional cost.

What if I want to cancel my test?

Any tests that are less than 4 working days away, cannot be cancelled and therefore cannot be refunded.

If you have more than 4 working days before your test is due, you can cancel, however a cancellation fee will be applied.  We charge a standard fee of £20.00 for all administrative work carried out, please note that this fee applies to all cancellations regardless of time frame.

What details will be included in my confirmation?

Your full confirmation will be sent to you within 24-working hours from when you placed your booking.  It will consist of the following details:

  • Confirmed date and time of test
  • Test centre address and directions
  • Identification requirements
  • Booking number
  • Reschedule and cancellation policies
  • Test centre conduct

Does the test accommodate for other languages?

Yes.  When filling out the booking form, you can request a voice-over to be played into your headphones whilst you take the test, reading each question to you in the language you have chosen.  Any of the following voice-over languages, may be requested on our booking form:

  1. English
  2. Welsh
  3. Bulgarian
  4. Czech
  5. French
  6. German
  7. Hungarian
  8. Lithuanian
  9. Polish
  10. Portuguese
  11. Punjabi
  12. Romanian
  13. Russian
  14. Spanish

Confirmation not received?

If your confirmation does not arrive in 24-working hours, please check your spam/ junk folder, and if it is not there, contact us at

Is Coronavirus going to affect my test?

UK Construction Training Services will be following Government Guidance in light of the recent outbreak of Coronavirus - (COVID-19)

All CITB Test offices are open as usual. 

If and when any changes occur we will issue another statement. 

We are advising all customers who wish to book a CITB test, to schedule this well in advance. This will provide you with the best option if you need to reschedule or cancel.

Any tests booked within 4 working days cannot be cancelled. 

All tests booked outside of the 4 days will be rescheduled free of charge once you get in touch. 

The cancellation policy still applies to all bookings.    

Stay Safe.

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Easy Online Booking

Booking a test through UK Construction Training Services couldn't be easier; simply fill out the online application form, let us know when you want to take your test and where you would like to take it, and we'll do the rest.

  • Fast online application
  • Choose to take your test in one of 12 languages
  • We can book your test in one of 300 test centres nationwide
  • Choose from an extensive list of revision materials